Skip to main content

​
Overview

A task is a unit of outreach work such as sending an email, making a phone call, or completing a manual action. Tasks are tied to people and assigned to users. Every task tracks its own type, status, priority, and due date. The Tasks API lets you manage these resources programmatically:

​
Usage

​
Request format

The base URL of all API requests to the Tasks API is:
All APIs are built on REST principles and use standard HTTP methods to perform operations.

​
Authentication

API keys are used to authenticate requests to the Tasks API. You can generate an API key in Unify by navigating to Settings → Developers. To authenticate a request, include the following header in your request:
Replace <token> with your Unify API key.

​
Pagination

List endpoints are cursor-paginated. Each response includes a next_cursor value; pass it as the cursor query parameter to fetch the next page. A null next_cursor means there are no more results.

​
Rate limits

The Tasks API is rate-limited to 100,000 requests per five minute window. We may introduce daily limits in the future to prevent extraordinary usage.

​
OpenAPI specification

The OpenAPI specification can be found here.